CONDITIONS OF TICKETS PURCHASE
Booking Stages
- FILL IN THE FORM - fill the booking form on the website www.promy.pl
- CHOOSING THE BOOKING or CALCULATION - Selecting booking or calculation option - choose BOOKING if you know the price or choose CALCULATION, if you do not know it (then a calculation is sent to a specified e-mail with a proposal of the cheapest possible price offer). When selecting BOOKING in step 3 enter the price that you have calculated. In case of calculation sent to your e-mail you will receive a calculation of the price, type of offer and a link to continue the booking.
- MAKING A BOOKING / PAYMENT - after filling in the form you will be asked to validate your details and accept the terms. Once you have accepted the booking is confirmed via email. You will receive a link redirecting you to the on-line payment.
- AFTER PAYMENT – you will receive an email with 2 files [confirmation and a document (ticket) with the booking number, which entitles you to enter the ferry]. ATTENTION!!! - The BOOKING is made after the payment by credit card or by dotpay / paypal. In case of lack of tickets or change of the price, the full amount will be refunded (see information on the method of reimbursement). ATTENTION!!! bookings are made from Monday to Friday from 09:30 to 18:00 and Saturday from 10:00 to 14:00. ATTENTION!!! PETPOLONIA reserves the right to refuse to accept a booking and direct the customer to one of the agency travel agencies.
TERMS OF SHIPOWNERS
Each shipowner has separate terms of embarkation, ticket cancellation, costs of booking change and others. Before purchasing a ticket on a route, we suggest reading the following booking conditions of a particular shipowner. Below you can download files with the terms.| Shipowner | |
|---|---|
| Adria Ferries |  |
| Adriatic Fast Ferries | |
| Anek Superfast - Wenecja | |
| Anek SuperFast Ferries | |
| Balearia | |
| BornholmerFaergen | |
| Bornholmslinjen | |
| Brittany Ferries | |
| Color Line | |
| Corsica Ferries | |
| Corsica Linea | |
| Destination Gotland | |
| DFDS | |
| DFDS CARGO | |
| DFDS Seaways. | |
| DFDS Seaways. CARGO | |
| Eckeroline | |
| Eurotunnel | |
| Finnlines | |
| Fjord Line | |
| FRS | |
| Grandi Navi Veloci | |
| Grimaldi Ferries | |
| HANSA Destinations | |
| Irish Ferries | |
| Jadrolinija | |
| Kołobrzeska Żegluga Pasażerska | |
| Minoan Lines | |
| Moby Lines | |
| P&O FERRIES | |
| Polferries DKK | |
| Polferries SEK | |
| Scandlines | |
| Siremar | |
| Smyril Line | |
| Snav | |
| St. Peter Line | |
| Stena Line | |
| TallinkSilja Line | |
| Tirrenia | |
| Trasmediterranea | |
| TT Line | |
| Unity Line | |
| Viking Line | |
